Shipping policy
Shipping Policy
At AveLix, we are committed to delivering your essentials with care, speed, and reliability.
Order Processing
All orders are carefully processed within 1-2 business day of confirmation. Orders placed on weekends or public holidays are processed on the next working day.
Shipping Across India
We offer Free Shipping on all orders across India.
Delivery Timelines
- Metro Cities: 2–4 business days
- Rest of India: 3–6 business days
- Remote Locations: 5–8 business days
We partner with reliable courier services to ensure your order reaches you safely and on time.
Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS and email, so you can follow your order every step of the way.
Cash on Delivery (COD)
We offer Cash on Delivery for your convenience at select locations only.
Please ensure availability at the delivery address to avoid failed delivery attempts.
Repeated failed COD orders may lead to restrictions on future COD purchases.
Delays
While we strive for timely delivery, occasional delays may occur due to unforeseen circumstances such as high demand, weather conditions, or logistics constraints. We appreciate your understanding.
Address Accuracy
Please ensure your shipping details are complete and accurate.
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Damaged or Tampered Packages
If your package appears damaged or tampered with, we recommend:
- Do not accept the delivery
We will prioritise resolving the issue promptly.
Need Help?
For any shipping-related queries, feel free to reach out:
📧 [hello@avelix.in]
